Privacy Policy

Your privacy is important to us. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal information on this website. Those over 14 years old can register at masvinyolesnatura.com as users without the prior consent of their parents or guardians.

In the case of children under 14 years of age, parental or guardian consent is required for the processing of their personal data.

In no case shall data relating to the professional or economic situation or to the privacy of other family members be collected from the minor without their consent.

If you are under 14 years of age and have accessed this website without notifying your parents, you should not register as a user.

This website respects and takes care of the personal data of its users. As a user you should know that your rights are guaranteed.

We have strived to create a safe and secure space and that is why we want to share our principles regarding your privacy:

  • We never ask for personal information unless it is really necessary to provide you with the services you request.
  • We never share personal information about our users with anyone, except to comply with the law or with your express permission.
  • We will never use your personal data for any purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill out any form of any of its contact forms where personal data is collected.

Heretat Vinyoles has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

  • Identity of the Responsible: Heretat Vinyoles SL
  • Trade name: Mas Vinyoles Natura
  • NIF/CIF: B65530008
  • Address: C/ Mas Vinyoles, s/n 08572 Sant Pere de Torelló, Barcelona
  • E-mail: comunicacio@vinyolesfactory.com
  • Activity: Rural lodging

For the processing of our users’ data, we implement all the technical and organizational security measures established in the current legislation.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, fairness and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  • Data minimization principle: We will only request data that is strictly necessary in relation to the purposes for which we require it. As few as possible.
  • Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding retention period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

How did we obtain your data?

The personal data we process in Mas Vinyoles Natura come from:

  • Contact Form
  • Subscription form
  • Service request form
  • Affiliate registration form
  • Sales form

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not Mas Vinyoles Natura is processing personal data concerning me.

Interested persons have the right to:

  • Request access to personal data relating to the data subject.
  • Request rectification or deletion
  • Request the limitation of your treatment
  • Opposing treatment
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. It will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:

  • Treatment is based on consent
  • The data have been provided by the person concerned.
  • The processing is carried out by automated means.

When exercising your right to data portability, you will have the right to have personal data transmitted directly from data controller to data controller where technically feasible.

Data subjects shall also have the right to effective judicial protection and the right to file a complaint before the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purpose do we process your personal data?

When a user connects to this website for example to comment on a post, send an email to the owner, subscribe or make a contract, you are providing personal information for which Mas Vinyoles Natura is responsible. This information may include personal information such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by masvinyolesnatura.com only as described in the Legal Notice and this Privacy Policy.

In Mas Vinyoles Natura there are different systems for capturing personal information and I treat the information provided by interested parties for the following purpose for each capture system (forms):

  • Contact form: We request the following personal data: Name, Email, to respond to the requirements of users of masvinyolesnatura.com . For example, we may use such data to respond to your request and to answer any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions of contract.
  • Content subscription form: In this case, we request the following personal data: Name, Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the website there are several forms to activate the subscription. The electronic bulletins or newsletter are managed by Mas Vinyoles Natura.
  • Service request form: We request the following personal data: Name, Email, Phone, Address, to request any of the services that we offer. masvinyolesnatura.com makes available to its users. The information collected will allow the corresponding service to be requested for possible offline processing. Requests will be answered by e-mail. The website does not allow you to manage payments directly.
  • Affiliate sign up form: To sign up for our own Mas Vinyoles Natura affiliate program. To do so, the user is required to register through this form. In this case, we request the following personal data: Name, Email, Phone, Address. The user is provided with a registration form subject to the terms and conditions specified in our specific terms and conditions of the affiliation program. Where it will refer to the products and/or services included in the same, requiring fiscal and contact information.
  • Purchase form: The user has different purchase forms subject to the contracting conditions specified in our particular contracting conditions for each product or service where you will be required contact and payment information. We request the following personal data: Name, Email, Phone, Address, URL, IP.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data are also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
  • To manage social networks. Mas Vinyoles Natura may have a presence in social networks. The processing of data to be carried out of the people who become followers in social networks of the official pages of masvinyolesnatura.com, shall be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted. Treat your data for the purpose of properly managing its presence in the social network, reporting activities, products or services Mas Vinyoles Natura. As well as for any other purpose that the regulations of the social networks allow. In no case will we use the profiles of followers in social networks to send advertising on an individual basis.

Mas Vinyoles Natura, does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations with other professionals may be carried out. In such cases, users will be asked for their consent, informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest safety standards.

Remarketing

The remarketing feature allows us to reach people who have visited masvinyolesnatura.com previously and associate a specific audience to a specific message. Remarketing is a method to get users who have visited our site to do so again.

As a user of masvinyolesnatura.com I inform you that I am collecting information for this remarketing feature on masvinyolesnatura.com

The information we collect through this function is collected by Facebook cookies. You can learn about the data collected by these cookies in the following privacy policies of each service:

If you do not want your information to be collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third-party vendor through Network Advertising Initiative’s opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the privacy settings of the user in each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which they are installed.

Facebook ads

In masvinyolesnatura.com we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment the audience by:

  • Location
  • Demographic data (age, sex, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the Internet and through other channels
  • Etc.

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the newsletter subscriptions. Under no circumstances will information from Facebook be used for any other purpose. We may select and post customer testimonials on our Services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. We will obtain your consent before publishing any testimonials with your name. If such content is posted, it will be available to other users of the Services. If you would like us to remove or delete your name or testimonial from our website, you may contact masvinyolesnatura.com in our contact form.

We may post customer reviews on our websites or Services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. By submitting your review you are giving us permission to publish your review on our Sites or Services. If you post such content, it will be available to other users of the Sites or Services. Your publication may also be made public and we cannot prevent such information from being used in a manner that may violate this Policy or the law. If you would like us to remove your name or review from our Sites or Services, you may contact masvinyolesnatura.com in our contact form.

Legitimacy for the processing of your data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Also the contracting of products and services according to the terms and conditions stated in the commercial policy.

Data category

The categories of data processed are identification data.

No specially protected categories of data are processed.

How long will we keep your data?

The personal data provided will be retained:

  • As long as the commercial relationship is maintained.
  • Until its deletion is requested by the interested party.
  • Period from the last confirmation of interest: 1 year.

To which recipients will your data be communicated?

Many tools we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, masvinyolesnatura.com, shares data with the following providers under their privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc. a Delaware company with its principal place of business at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. masvinyolesnatura.com to analyze the use made by users of the website. The information generated by the cookie about your use of masvinyolesnatura.com (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.

Navigation

When browsing masvinyolesnatura.com may collect non-identifiable data, which may include, IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that can not be used to identify the user. Non-identifying data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services:

  • Google analytics
  • Facebook Pixel

We use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

Data secrecy and security

masvinyolesnatura.com is committed to the use and treatment of the personal data of users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

masvinyolesnatura.com can not guarantee the absolute impugnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

With respect to the confidentiality of processing, it shall ensure that any person who is authorized by Mas Vinyoles Natura to process customer data (including its staff, collaborators and service providers), shall be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When any Security Incident occurs, upon becoming aware of it Mas Vinyoles Natura shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Customer.

Accuracy and veracity of the data

As a user, you are solely responsible for the accuracy and correctness of the data you send to masvinyolesnatura.com

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by Heretat Vinyoles SL (Mas Vinyoles Natura) in the manner and for the purposes stated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of data of interested parties, is revocable at any time by communicating it to Heretat Vinyoles SL (Mas Vinyoles Natura) in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes in the privacy policy

Heretat Vinyoles SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, Heretat Vinyoles SL will announce on this page the changes introduced with reasonable notice before their implementation.

Commercial mailings

In accordance with the LSSICE, masvinyolesnatura.com does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility to give express consent to receive the newsletter, regardless of the commercial information requested from time to time.

In accordance with the provisions of Law 34/2002 of Services of the Information Society and electronic commerce, masvinyolesnatura.com undertakes not to send commercial communications without properly identifying them.

This document was last updated on February 22, 2019.

On behalf of the team that we form masvinyolesnatura.com thank you for taking the time to read this privacy policy.

Scroll to Top